🎄 Christmas Special Offers at Murshy Spices! 🎁 📅 Offer valid till December 25th!

Refund policy

At Murshy Spices Supermarket, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer refunds under the following conditions:

  1. Eligibility for Refunds:

    • Refunds are provided only for items that are damaged, defective, or incorrect.
    • Requests for refunds must be made within 7 days of the delivery date.
  2. Refund Process:

    • Submit your refund request by emailing us at info@murshyspices.com or calling us at +91 9642277896.
    • Provide your order ID, proof of purchase, and photos of the damaged or incorrect item.
  3. Refund Timeline:

    • Approved refunds will be processed within 7-10 business days.
    • Refunds will be credited to the original payment method.
  4. Non-Refundable Items:

    • Perishable goods (e.g., fresh spices) are non-refundable unless defective.
    • Opened or partially used products are not eligible for refunds.