At Murshy Spices Supermarket, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer refunds under the following conditions:
Eligibility for Refunds:
- Refunds are provided only for items that are damaged, defective, or incorrect.
- Requests for refunds must be made within 7 days of the delivery date.
Refund Process:
- Submit your refund request by emailing us at info@murshyspices.com or calling us at +91 9642277896.
- Provide your order ID, proof of purchase, and photos of the damaged or incorrect item.
Refund Timeline:
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited to the original payment method.
Non-Refundable Items:
- Perishable goods (e.g., fresh spices) are non-refundable unless defective.
- Opened or partially used products are not eligible for refunds.